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Return Policy

  • A return authorization number is required for a return to be processed.
  • Contact our Customer Service Department at 1-866-4-DARICE (1-866-432-7423) to obtain a return authorization number within 10 days from receipt of shipment to receive full merchandise credit.
  • Unauthorized returns will be subject to restocking and handling charges returned or disposed of at the customer’s expense.
  • Returned merchandise must be in the original packaging and in quantities that meet the minimum ordering quantity requirement for the item.
  • Claims for shortages or damages must be reported within 10 days from receipt of shipment.
  • Merchandise returned damaged and not re-saleable will be subject to restocking and handling charges.
  • Any merchandise deemed unsalvageable will be disposed of at the customer’s expense.
  • Authorized returns should be sent to Darice, Attention: Return Dept., 13000 Darice Parkway, Strongsville, Ohio 44149.
  • Darice does not accept collect shipments.
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